The Core Questions of Product Management

Product management is a complex discipline, with a lot of moving parts and no shortage of things to think about. Luckily, breaking out of this is actually fairly easy. There is a set of core questions at the heart of product management, and if you simply return to those regularly you can't go wrong, and you'll be able to cut through the noise.

Don't play 3D chess, play fractal chess

3D chess is a tired metaphor that will lead you in the wrong direction. Instead, you want to play fractal chess: increase the layers of game that you're playing, not simply the complexity.

Product managers should straddle utopia and reality

Product management is a hard job. Some of the reasons for this are mundane: long hours, lots of responsibility, isolation. But one big reason for why the job is difficult is not related to the execution factors (i.e. what you might call work/life balance), but rather the fundamental nature of the job itself: the need to live in two worlds simultaneously.

How should a Product Manager spend their time?

For Product Managers, the core dilemma – one I see many fresh PMs struggle with – is how to allocate your time. You only have 40 (ha!) hours in a working week, so what should you do with them?

How fintech companies should think about financial crime risk

Sometimes when we talk about risk within fintech companies, we lose track of the core concept. Since risk is such a central aspect of what we do, this can harm our ability to make good decisions. ‘Risk’ does not stand alone as a concept – it requires additional information to be meaningful.

Hiring is a matching problem

Hiring is a matching problem: finding the right fit (the right employee + the right company) is hard but vital. Investing more effort into this search will pay big dividends.

How many washing machines should a family have?

Lots of household objects don’t get constant use. For many, in fact, for most of the year their main function is to form part of the junk mountain preventing the closet from closing properly.